Tele Sales. Handling Inbound & Outbound calls
Making Follow-up calls & Fixing appointments
Outbound Calling on Data collected through lead generation activities
Handling the customer queries Keep records of call

Key Responsibilities

· Engage in cold calling and outreach to promote our prospects customer, students, facilities, and services.

· Manage day-to-day operational tasks to ensure smooth execution of events and matches.

· Build and maintain strong relationships with clients, teams, and students

· Work closely with the sales and marketing team to drive business growth.

· Ensure high standards of customer experience and operational excellence.

· Building and maintaining profitable relationships with key customers.

· Resolving customer complaints quickly and efficiently.

· Functional Area - Customer Success, Service & Operation

· Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.

· Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Nearlearn.com website.

· Proper coordination with the Graphic designer team and the sales team.

· Build and maintain strong, long-lasting client relationships.

· Ensure the timely and successful delivery of solutions according to customer needs and objectives.

· Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

· Collaborate with the sales team to identify and grow opportunities within the territory.

· Assist with challenging client requests or issue escalations as needed.

· Develop and deliver reports for every client and students.

· Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement.

REQUIREMENTS:

• Bachelor's degree in Business Administration, Marketing, or a related field
• Strong communication and interpersonal skills with the ability to interact with corporate customers Excellent negotiation and contract-closing skills
• Ability to build and maintain strong, long-lasting client relationships Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
• Strong analytical and problem-solving skills

• Ability to work independently and as part of the team.